Sales Course and Training in London

Empathy Customer Service Course – a valuable business training course Sales courses provide invaluable training for staff and management, re-motivate team members and improve the day-to-day running of any business. Not only do they teach participants how to meet sales targets, but they learn how to do this whilst building and maintaining relationships with customers at the same time.

At Empathy Styles we advocate that one of the most important aspects of selling is understanding and engaging with the people you are trying to build affiliations with. Taking this into consideration, we offer a number of sales courses and training in London that helps you, your staff and your business create strong and profitable sales relationships with clients.

When it comes to selling we place all our confidence in our Empathy Styles model which follows the belief that everybody has 7 different styles in their personality. Our courses teach people how to recognise the dominant personality traits in people and how to use this knowledge to engage with others and build relationships with them.

Who for?

Sales Teams - either on the phone or face-to-face

How long?

We run a two day workshop which is aimed at anyone who works in sales or manages a sales team. Participants will adopt the Empathy Styles model, be trained how to use emotional intelligence when selling and learn how to quickly 'read' the personality of potential prospects and customers.


We offer a range of seminars and courses to suit you and your business needs. From two hour seminars and one day courses to three and five day courses depending on the level of knowledge you are hoping to acquire.


Empathy Customer Service Course – a valuable business training course The course will focus on using the Empathy Styles model to influence people regardless of whether you're selling to them, managing them or teaching them. When understood and applied, this model can help to improve team relations in the workplace as well as help sales teams to engage with customers and become more successful in their role.

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